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Our clients run a pharmacy business and want to offer door-to-door medicine deliveries. They are looking to automate their product delivery process, which is currently manual. They have approached us for help, and we have provided them with a unified solution.
In this case study, we have shared about Route4Me – our journey of learning and integrating Route4Me into the system and many more prospects of the project timeline.
Route4Me is a staggering API for pharmacy owners who wish to automate their order delivery process. The most talked about route-optimized platform provides all the information, including:
With more than a routing platform, this API reduces the product delivery cost and increases its safety and security to the highest level.
âNo pen and paper, no doorstep delivery mishaps; with Route4Me, your product delivery process will be automated and under control.â
Step 1
Customer places the order to the pharmacy by calling or faxing their prescription(s)
Step 2
The Request comes to the pharmacy software IPS
Step 3
We have a software called “task management” that will pull all orders from the IPS or pharmacy software.
Step 4
We verify all the dashboard’s orders. The filter option is there to help optimize multiple pharmacy orders.
Step 5
We can choose multiple orders after verification and push them to the Route4Me API
Step 6
After receiving all the orders in Route4Me, we create optimal paths for the delivery in the same portal.
Step 7
Later, we assign drivers their respective delivery routes in the same portal route4me portal.
Step 8
Drivers will get a notification in their mobile application about the route assigned along with the order list.
Step 9
As their next move, they will visit the pharmacy as a starting point for a route.
Step 10
Driver will verify each parcel, scan and pick from the pharmacy.
Step 11
Driver will start delivering every order one by one and complete his status.
Step 12
Upon product delivery, the driver must take a signature and photo of the recipient and update the portal for confirmation.
Step 13
We will get all the information uploaded by the driver in the Route4Me with the help of an API.
Step 14
The task manager will store all the information we received from the API regarding driver product delivery and recipient confirmation.
Step 15
The task manager will send and update all stored information to the pharmacy software.
We took some time to study and learn from the references. Once we were confident in our understanding, we returned to our clients to discuss the following:
We asked important questions before beginning the usual proceedings that provided much-needed clarity. Although it was a challenging session, we knew we were embarking on a new challenge.
One of the main challenges is integrating the Route4Me API into the current system and ensuring it is user-friendly for administrators to simplify the product delivery process.
We now understand the client’s requirements and the vital challenge we must deal with. We began our API integration process with the following steps:
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We successfully completed the project within the promised timeline after putting in a lot of effort and facing many challenges. Although the Route4Me ecosystem was new, we enjoyed learning about it. However, it did require us to adapt quickly and utilize our skills to the fullest.
After integration, we conducted several tests to ensure the API was compatible and performed well across various operating systems and devices. We also made some last-minute adjustments per the system requirements and addressed all errors and bugs before providing the client with the necessary credentials.
The Route4Me API is now functioning correctly for the client, which means they no longer have to handle product delivery manually. They can now enjoy a faster, smoother, and more secure delivery service.
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