Assuming that your Recipient i.e. ‘To’ ID was connected to your server and hosting/domain provider i.e. something like xyz@yourdomainname.com (in our case it was sales@metizsoft.com), here’s the possible solution we discovered when our contact form suddenly stopped working and we had lost emails, leads and sign-ups from visitors:
(NOTE: We were hosting our site on a private server, so this might not be the solution for those using GoDaddy hosting services. You may consult our developers to help you out in this case- Hire Experts.)
Steps to Recover Mails from Contact Form 7:
1. Login to your Cpanel
2. Scroll down-find-and-click on EMAIL ACCOUNTS
3. Inside EMAIL ACCOUNTS- ACCESS WEBMAIL
4. Click on secure webmail login
5. Choose your preferred webmail tool i.e. to choose from: Roundcube- SquirrelMail, etc.
6. And you will find all the lost emails from your contact form 7!
Epilogue:
This was the possible solution to recover lost leads and emails from contact form 7.
It may not work for you and depends on the hosting/server and other factors. In case you need help from our Web Developers, contact us by simply filling out the inquiry form here- Contact Metizsoft.
Not to worry, our contact form is up and running now!
